1. Can I book my next holiday already?
Yes, of course. We are always available at 0039 -0431 80732/ 0039 -0431 81780 – or you can send us an email at info@puntaspin.itIf you book now you will have the possibility to change the period of your stay later.
2. There is not much time left before my arrival, is it still possible to cancel the reservation?
We suggest you to contact us. You can change the period of your stay or get a voucher worth the paid deposit, but do not forget: a free cancellation is possible up to three days before arrival.
3. I booked my holiday in one of your resorts and there are still a couple of months left before the arrival: what should I do?
We suggest you to wait before cancelling your reservation definitively. A free cancellation is possible up to three days before arrival. Follow us on Facebook, Instagram and website if you want to stay updated.
4. Can I postpone my holiday without losing my money?
Yes, of course. You can change the period of your stay up to three days before arrival.
5. Is it possible to postpone my holiday to next year?
Yes, of course. You can postpone the period of your stay to a later one during this season or to next year. You can even change to spend your holidays in another resort of our group. Don’t hesitate to contact us! We will help you to find the best solution for your holiday.
6. Which is the deadline for a free cancellation?
Three days before arrival.
7. Are accommodations hygienic and safe?
According to the current policies, we are improving our normal sanitation measures. You will find single-use masks at the arrival and hand sanitizer dispensers in every area of the campsite. If you need help please contact us at any time, day and night.
8. Is a family holiday safe?
Just enjoy your holiday alone, in couple or with your children, we will take care of your safety! Follow us on Facebook, Instagram and website if you want to stay updated.
9. Is it possible to go to the beach?
Beach service is equipped to guarantee the necessary safety standards. Follow us on Facebook, Instagram and website or contact us for any further information.
10. Will the restaurant be available?
Yes, of course. Our restaurant will meet the safety standards too. Alternatively, there will be a take away service or a meal delivery service at the pitch/bungalow/mobile home.
11. Will there be any safety distance at the restaurant?
Yes, of course. Enjoy your meal sitting at the table with your family, our staff will take care of your health.
12. How will the breakfast buffet work?
Given the regulations regarding the safety distance, the breakfast buffet will be rethought: you will always find the usual specialties, but our staff will serve you what you prefer. Also, from this year, you can choose room service.
13. Will the safety distance be respected also at restaurant?
Yes, of course. Enjoy your meal sitting at the table with your family, our staff will take care of your health.
